The overall experience was disappointing, especially the

lack of comfort due to disturbances from other guests. The police had to respond to a situation in the parking lot that made us feel unsafe, and the breakfast options were very limited. On a positive note, the staff were friendly and helpful.

The updated rooms look so much better than before.

My overall experience was quite disappointing. The carpet in the room was not well-maintained, leading to an uncomfortable environment. Unfortunately, the beds were extremely hard, making it difficult to get a restful night's sleep.

Check with staff about the elevator status before your arrival, as it may not be operational during your stay.

Clean room with updated decor, but the loud noise from nearby guests made it hard to sleep.

The location is convenient with plenty of restaurants nearby, and the room size was satisfactory. However, there were distractions from nearby guests that kept me awake, and the presence of questionable individuals in the area felt uncomfortable. The breakfast offered was misleadingly labeled, lacking variety and quality. Overall, the experience left much to be desired, especially regarding safety and comfort during my stay.

The staff were friendly and provided fresh coffee before regular breakfast hours, which was appreciated for my early schedule.

The presence of questionable individuals in the area made me feel uncomfortable during my stay.

run down, run down, run down

The designated parking spot for Veterans is such a thoughtful touch! I really appreciated the upgrade we received when our first room wasn’t ready. Even though the area felt sketchy, the cozy bed provided a decent night's sleep amidst all the chaos.

can recommend 😊❤️

The location felt a bit sketchy right from the start. Upon arrival, I noticed immediate concerns when someone asked for a cigarette before I even parked. Inside, the smell of weed greeted me, which was unsettling. The bed proved comfortable enough, but I found burn marks on the bedding, and the overall cleanliness was lacking. I noticed that the room needed attention due to some lingering odors. Breakfast options turned out to be quite limited with only danishes, juice, and fruit. Another downside was the noise from the ice machine right outside my door, which made sleeping difficult. However, the air conditioning worked well, providing some relief from the heat. The staff, when approached, were pleasant and tried their best to help, but their efforts alone didn’t quite make up for the issues I encountered. Despite the room's space and the comfortable bed, I didn't feel safe or at ease during my stay.

The room I was in had a lingering smell that was hard to ignore, and I noticed some questionable behavior from other guests which raised concerns about safety. However, the staff were friendly and offered decent assistance when needed.

I truly appreciated the welcoming atmosphere during my stay. The staff were friendly and provided excellent service, ensuring the lobby and breakfast area were clean and inviting. My room was comfortable and nicely upgraded, allowing me to feel right at home.

Breakfast options were limited.

I was impressed with the high level of cleanliness and the recent upgrades in the hotel. The lobby has a nice aesthetic with upgraded lighting and decor, and my room was very comfortable with a clean bathroom and new furnishings. The staff was professional and provided fresh coffee before breakfast hours, which was appreciated as I had to start work early. The location was convenient for my work at Newport News Shipyard.

The elevator was out of order during my stay.